Video guides
Learn more about heat pumps with simple video guides covering grants, sizing, installation, myths, customer experiences and the key things to know before choosing a new system for your home.
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Watch, learn, stay warm
Watch clear heat pump guides on grants, sizing, installation, myths and reviews.
Benefits of a heat pump
How a heat pump works
Common mistakes
The installation process
Boiler upgrade scheme
The myths vs facts
Heatloss calculations
Radiators & components
Customer reviews
Frequent questions
Questions? We’ve got you
Simple answers to heating questions, helping you choose with confidence and ease.
Yes, we are MCS-certified heat pump installers and TrustMark-approved, ensuring all installations meet UK industry standards and qualify for government grants.
Yes, many homeowners choose to replace their existing boiler with a heat pump. A survey is usually required to assess suitability, including insulation levels and radiator sizing.
Yes, we offer free estimates and have an instant online quoting tool to help you understand costs and savings before committing. We may charge for the full detailed heat loss calculations and system design, if you have a large and/or complicated property - this will be deducted from the installation cost should you proceed.
Yes, we install heat pumps across Devon & Cornwall, including Exeter, Plymouth, Kingsbridge, Launceston, Torpoint and surrounding areas. We provide full system design, installation and aftercare.
An air source heat pump extracts heat from the outside air and uses it to heat your home and hot water. Even in cold weather, heat pumps can operate efficiently, making them ideal for homes across the UK.
Yes, modern air source heat pumps are designed to work efficiently in UK conditions, including colder temperatures. When properly installed and sized, they provide reliable heating throughout the year.
Most homeowners in England qualify for the Boiler Upgrade Scheme (BUS), which provides £7,500 towards the cost of installing an air source heat pump.
Heat pumps are highly efficient and can reduce energy bills, especially when replacing older or inefficient heating systems. Savings depend on your home’s insulation, energy tariffs, existing heating system and usage.
A typical heat pump installation takes between 2 to 5 days, depending on the complexity of the system and any additional upgrades required, such as radiators or pipework improvements.
The cost of a heat pump installation typically ranges from £6,000 to £13,000 (after £7,500 grant) depending on the size of the property and system design.
In most cases, air source heat pumps fall under permitted development and do not require planning permission. However, there are some exceptions, such as listed buildings or conservation areas.
Boilers should be serviced annually to ensure safe operation, maintain efficiency, and keep warranties valid.
The best boiler depends on your property size and hot water demand. Combi boilers are ideal for smaller homes, while system or regular boilers are better suited to larger properties with higher demand.
The cost of a new boiler installation typically ranges from £2,000 to £4,500 depending on the type of boiler, property size, and installation complexity
Most boiler installations can be completed within 1 to 2 days. More complex systems or upgrades may take slightly longer.
Our contact info
Areas we cover
We provide full coverage across Devon and Cornwall including:
• Exeter
• Kingsbridge
• Plymouth
• Torpoint
• Launceston
• Tavistock
• Totnes
• Ivybridge
• Saltash
• Torquay